Frequently asked questions about stairlifts

What kind of warranty does Acorn offer?

Your Acorn Stairlift comes with a fully comprehensive 12-month warranty. If any component should fail due to faulty manufacture during the first year of ownership, Acorn will send round one of our fully trained service engineers to get your stairlift back to full working order free of charge.

After that, we have several different Cover Plans available to suit a range of budgets.

Remember that the Acorn Superglide Stairlift is a very, very reliable piece of equipment. Acorn stairlifts are manufactured to the world's highest standards and exceeds the requirements of most of them, ensuring life-long safety, reliability and engineering excellence.

The Acorn Stairlift is specified to meet, or exceed the requirements of:

  • BS 5776:1996 - British Standard - 'Specification for powered stairlifts'
  • CE Mark - Acorn Stairlift meets the requirements of the applicable European Directive(s).
  • UL compliant(Underwriters Laboratory Inc) for mechanical and electrical hazards *

Why not contact us and ask about our extended Warranty Cover Plans.

* Acorn Stairlifts outdoor and heavy duty straight stairlift do not have current UL approval, but are internally tested to this standard. 

« Stairlift FAQ

We wish to help you as much as we possibly can, if you have a question which isn't answered here, please contact us or call one of Acorn's friendly and experienced advisors on 0800 073 9775.

If you want to know what a specific term means it may be in our stairlift glossary.

 
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