Helping people with mobility issues all over the UK & the World!Frequently Asked Questions about Acorn Stairlifts
We wish to help you as much as we possibly can, if you have a question which isn't answered here, please contact us or call one of Acorn's friendly and experienced advisors on FREEPHONE 0800 19 19 19.
What kind of warranty does Acorn offer?
Acorn has a fully comprehensive 12-month guarantee. If any component should fail due to faulty manufacture during the first year of ownership, Acorn will send round one of our fully trained service engineers to get your stairlift back to full working order free of charge.
After that, we have several different Cover Plans available to suit a range of budgets.
Remember that the Acorn Superglide Stairlift is a very, very reliable piece of equipment. Acorn stairlifts are manufactured to the world's highest standards and exceeds the requirements of most of them, ensuring life-long safety, reliability and engineering excellence.
The Acorn Stairlift is specified to meet, or exceed the requirements of:
- BS 5776:1996 - British Standard - 'Specification for powered stairlifts'
- CE Mark - Acorn Stairlift meets the requirements of the applicable European Directive(s).
- UL compliant (Underwriters Laboratory Inc) for mechanical and electrical hazards
- TUV certified
Why not contact us and ask about our warranty and Cover Plans.
How much does a stairlift cost?
How long does it take to install an Acorn Stairlift? Will I need to redecorate?
What happens if there is a power failure, will I be stranded?
What is the maximum weight that the Acorn Superglide will cope with?
The stairway has a turn in it. Can I still have an ACORN Superglide Stairlift installed?