UK Head office:
Acorn Stairlifts
Telecom House
Millennium Business Park
Steeton
BD20 6RB

FREEPHONE:
0800 19 19 19

Frequently Asked Questions about Acorn Stairlifts

We wish to help you as much as we possibly can, if you have a question which isn't answered here, please contact us or call one of Acorn's friendly and experienced advisors on FREEPHONE 0800 19 19 19.

What happens if there is a power failure, will I be stranded?

An Acorn Stairlift is battery powered and will continue to work even if you have a power cut. Acorn pioneered the use of DC (battery) power in stairlifts. When the Superglide Stairlift was designed, it was chosen due to the inherent advantages of safety, smooth power delivery and the ability to operate normally during a power failure. All of Acorn?s stairlift competitors have followed this lead and now offer a battery powered product, or have one in development. Such are the advantages of this technology!

A fully charged battery will complete approximately 15 to 20 trips (return) an average staircase. The actual number is dependent on the length of stair, angle of staircase and the weight of the user.

Why not contact us and arrange to be visited by one of our local friendly surveyors to find out more.

How much does a stairlift cost?

What kind of warranty does Acorn offer?

If I arrange to be visited by an Acorn Stairlift Surveyor, will I get the hard sell to buy a stairlift?

How long does it take to install an Acorn Stairlift? Will I need to redecorate?

The user of the stairlift has some problems bending their knees - or the stairway is quite narrow. Will the ACORN Superglide Stairlift fit?

What is the maximum weight that the Acorn Superglide will cope with?

The stairway has a turn in it. Can I still have an ACORN Superglide Stairlift installed?

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