Acorn's close working partnership with its local West Yorkshire Trading Standards service has been 'Highly Commended' in the national 2016 Primary Authority Awards.
Members of the Acorn and West Yorkshire Trading Standards partnership travelled to London for the awards ceremony, where they were presented with a certificate signed by Anna Soubry, Minister of State for the Department for Business, Innovation and Skills
Acorn is proud to become the first and only supplier of stairlifts or mobility equipment ever to have been commended at the Primary Authority Awards. The awards recognise outstanding work by those involved in the Primary Authority scheme. It encourages businesses to partner with local authorities and official bodies such as Trading Standards in order to benefit from clear and reliable advice on regulations which apply to them and their business.
Our Company Secretary Dave Belmont said: "Acorn is proud of its customer service and its partnership with West Yorkshire Trading Standards. Receiving excellent support, guidance and training from West Yorkshire Trading Standards has allowed us to develop and enhance our customer relations procedures and grow our business both in the UK and abroad."
"When we are seen in the same light as retail giants such as ASDA and Boots, and not-for-profit organisations like Anchor Housing – all recognised by this year's Primary Authority Awards – we must be doing something right."
Judges for the awards described the arrangement as an excellent example of how a partnership can work to improve a business’s marketing practices, contributing to improved business reputation and growth.
Jackie White, of West Yorkshire Trading Standards, said: "We have had a successful partnership with Acorn Stairlifts for the past three years. Openness and transparency are at the heart of the success of our partnership with Acorn."
Pictured at the awards ceremony are (from the left) Acorn’s Senior Operations Manager Nick Wilson and Company Secretary Dave Belmont with Caroline Kilbride, of West Yorkshire Trading Standards, and Duncan Johnson, Deputy Director of the Regulatory Division of the Department of Business, Innovation and Skills.