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Acorn ends Fife pensioner's struggle

12:00am | & News

Life has just got a whole lot better for Fife pensioner Gerry Walsh after Acorn Stairlifts stepped in to instantly eliminate his daily battle with the stairs.


The former MoD policeman lives in constant pain from osteoarthritis and is waiting for two hip and two knee replacements. He contacted his local council last year to see if he was eligible for a council-funded stairlift, but several months later, and with his condition worsening, he was still waiting for an assessment.


In desperation Mr Welsh's family turned to their local newspaper The Courier, which filmed the 75-year-old practically crawling up the stairs of his home in Dalgety Bay.


In the video posted on the newspaper's website, Mr Welsh said: "The council seems to have ignored me completely. Nobody has come out to the house or phoned to ask me how I feel. It’s terrible.”


When Acorn Stairlifts' Haddington office saw the video, the company immediately contacted Mr Welsh's son, David, to offer a stairlift free of charge. It was installed the very next working day. 


David said: “I lived in fear that I would get a phone call at work to say that dad had fallen and died. It hung over me every day. I’m so delighted Acorn came to the rescue.”


Using Acorn’s FastTrack service, installer Ricky Bryant arrived in his fully-equipped Sprinter van and custom-built the stairlift in Mr Welsh’s home.


Dave Belmont, company secretary at Acorn Stairlifts, said the team were keen to help: “We first heard about the story on Friday morning and with our FastTrack installation service we had a stairlift installed the following working day. The wait was minimal thanks to our innovative installation system. There really is no need to suffer unnecessarily when a more independent life is only a day away.”


David Welsh added: “We still can’t believe we now have a stairlift and that it was installed so quickly – I thought this may have been the start of a long battle.


"I can’t get dad off the stairlift! He keeps asking if we need anything from upstairs. He loves using the lift: he feels like he is contributing to the house again. This has changed our lives and I can finally relax knowing he is safe."


Mr Welsh is pictured sitting on his new Acorn Stairlift, with his son David and daughter-in-law Estelle.

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